TO OUR VALUED CUSTOMERS: We remain determined and committed to continuing to serve you with the highest customer service experience possible. Recent events related to the COVID-19 pandemic have presented challenges on how we can best support you and also maintain the health of our valued customer service team members.
Effective May 1, 2020, and continuing until further notice, FOR CUSTOMER SERVICE SUPPORT, please send an email to firstname.lastname@example.org and we will respond to you at our earliest convenience, usually within ONE (1) business day from when you send your email. Be sure to include your name, customer order number (if you have it), your address, best contact phone number for you in case we need to call you, and a brief explanation of what we need to do to support you. Please know that no customer service support phone line will be answered effective May 1, 2020, and until further notice.
We thank you for your patience and loyalty and we look forward to everything returning to normal soon!
Thank You and Please Be Safe!